"pMDsoft has resulted in much improved patient tracking and charge capture in our large cardiology group (20 cardiologists, 7 hospitals). The Clinical Note and Note to Biller features have greatly improved communication amongst the partners and the billing staff."
Dr. Gary Woodworth, Cardiovascular Consultants Medical Group, California
"pMD is very easy to use, and I haven't had any problems. It has helped our practice a lot with billing, and using pMD is much easier than a paper system. I can do my billing as I'm going through my rounds, which is much easier than trying to remember everything at the end of the day. Today I did a consult and a cath, and I was able to bill those visits right away instead of waiting until this evening. Overall, pMD has been working very well for me."
Dr. Sandeep Hindupur, The Heart Specialty Associates, Missouri
"I just started using pMDsoft, and I really like the application. It is very user friendly, and being an iPhone user already, it was really easy to pick up on it. Everything works the way you think it should and it is so easy to use."
Kay Zedlitz, NP, Texas Cardiac Arrhythmia
"pMDsoft is great because I can easily see if I have completed my charges for the day by looking at the patient list. Thank you for the service you have provided, you have answered all of my questions and are interested in seeing my progression with the software. After a quick tutorial, I feel confident about the way I am using pMDsoft and was able to bill charges appropriately within the same day. That is pretty amazing, I did not think I would be able to do that."
Dr. Jaime Chavez, Cardiology Associates of NE Arkansas
"pMDsoft is very intuitive, simple, and fast to use. It's so easy to create visits, find codes I am looking for and leave sign off notes for my colleagues. The billers are also happy because they can view charges immediately when I enter them in pMDsoft. I used to carry around a charge capture device that had too many steps to create a visit and I would also have to go back to the office to sync it. pMDsoft is at least 20 times better than the other charge capture solution we were using."
Dr. Demetrio R. Hechanova, Foothill Cardiology, California
"I used to start rounds in the hospital and realized that I was about 20 minutes behind another doctor. Every patient chart that I looked in had already been seen, but I didn't realize that until I was already with the patient. With pMDsoft, I can view my census in real time, so I can see which patients have already been seen and which patients I still need to see. It's made me much more efficient and saved a lot of my time in the hospital. I love pMDsoft, and we can't do without it now. It's like we were driving Chevys before and then got into a Cadillac. And once you've driven the Cadillac, you realize that you can never go back to the Chevy."
Dr. Ted Portnay, Cardiology Associates of Fairfield County, Connecticut
"Y'all have a great product. I enjoy working with your company. It's one of the best technologies I have seen in medicine for some time."
Dr. H. Chris Waterer, Jackson Heart Clinic
"I like using pMDsoft because it works exactly the way a doctor thinks about following patients in the hospital. It's great to see my patients and the details of their encounters side by side on the iPad as I'm rounding."
Dr. Robert C Kowal, HeartPlace, Texas
"pMDsoft for the iPhone is awesome. Spectacular. This thing is the best! It's unbelievable - I could enter charges in the cath lab, which is like a lead-lined catacomb!"
Dr. James Landis, Florida Cardiac Consultants
"pMDsoft for the BlackBerry is great - it's easier to use and more efficient to enter charges than ever, and it's so convenient that I can combine my phone and PDA into a single device."
Dr. Brian Strizik, North Shore Cardiopulmonary, New York
"We've had no problems with pMDsoft for the iPhone. I think it's great! The push technology in particular plays a huge role in our business and greatly assists us in sharing information. pMDsoft integrates seamlessly with the iPhone - it's beautifully designed to take advantage of this device."
Dr. Michael Mumma, Florida Cardiac Consultants
"It has made data entry very simple. It has made communication between partners in the practice very seamless. It is much more efficient in that you do not need to sync with a computer."
Dr. Gary Friedman, Interventional Cardiac Consultants, New York
"Within a few minutes I was able to use pMDsoft to enter names and visits rapidly. I like not having to sync. Finally, the device itself is awesome and addictive. I am using Instant Messaging to communicate with my referring physicians (who are already using BlackBerry)."
Dr. Andrew Lituchy, New York
"It is a fantastic product and does what it's supposed to do. Now I am hardly calling my partners about whom I have to see as it continuously updates itself and we are very very happy with your iPhone version. It's like my biller is following my clinical rounds. Thanks for making my life easier to run our practice."
Dr. Raj Patcha, FACC, The Huntington Heart Center, New York
"We are very happy with the charge capture program thus far. I've recommended your software to a few physicians, hope something comes out of it for you. We didn't need pMDsoft before we knew it. Now we can't be without it."
Dr. Angel Mulkay, Mulkay Cardiology Consultants, PC, New Jersey
"By delivering a tremendous ROI for our practice and providing exceptional customer service, pMDsoft has made our transition to this new automated process painless. We would recommend pMDsoft to any of our peers."
Dr. Paul Moulinie, North Shore Cardiopulmonary Associates, PC Huntington, New York
"I like that when I create a visit, I don't have to go to multiple pages to enter diagnosis and procedures, it is all there on one page. I also like that after I create and save a visit, I have a chance to review the charge and make any changes before sending to the biller."
Caroline Lalonde, NP, Foothill Cardiology, California
"The software is fantastic, we've had a great time with it. It cuts down the time we have to spend after rounding to almost nothing. It's user friendly and simple - pMDsoft has delivered everything I expected and more."
Dr. Angelo M. Barile, Cleveland Clinic (Lorain Campus), Ohio
"We have received an overwhelmingly positive response to your solution from the physicians who have worked so far. And your support has been great - in fact, our biller goes out of her way to talk about how helpful your team is."
Steve Ramirez, CFO, San Diego Hospital Based Physicians, California
"pMDsoft has allowed me to not only capture missed billing opportunities but also track productivity. I have used data readily available on it to plan staffing models and justify hiring to my administrators. The support team is attentive and very user friendly."
Dr. Nick Fitterman, Huntington Hospital Hospitalists, New York
"pMDsoft has made our lives a lot simpler, saving me hours of administrative work every week. Now when I leave the hospital, I'm usually done with my billing by the time I get to the car. Information flows easily within my practice, and my life is more efficient - which is more important than ever now that I'm starting to grow my small hospitalist practice."
Dr. Jonathan Matthews, DFW Hospitalists, Texas
"I used pMDsoft at a New York hospital and loved it. That made it the obvious choice when I started my Florida business. Fair enough, but when I looked at the competition I saw it was also the best choice. As we grew, pMDsoft helped us provide excellent care through great communication and smooth patient hand-offs. That business was a success and I sold to a Florida Hospital - now I'm doing it all again, and again I chose pMDsoft, a common thread through my successes."
Dr. Jeffrey Scott, Acute Care Specialists of Fort Myers, PLLC., Florida
"pMDsoft for the iPhone is intuitive, very easy. It works well and it just makes sense. I like how it sorts my patients the way I round, so I don't have to carry paper anymore."
Dr. Valeriy Kraydman, Huntington Hospital Hospitalists, New York
"pMDsoft has revolutionized our practice! We have eliminated lost and missing charges to improve revenue while significantly reducing the lag time to our billing office. We used to carry around index cards for up to 3 weeks, but now our billing office receives the charges the same day with pMDsoft. It's been helpful for all of the providers to always dynamically be up to date with which patients have been seen throughout the day. Some of the providers were skeptical at first, but immediately loved it after using it! pMDsoft has been well worth the investment. In a time when customer service is not always a priority, pMDsoft has been fantastic."
Dr. Jon Tumen, St. Thomas Pulmonary, Tennessee
"pMDsoft has been a boon, a life-saver, for us. We are able to capture charges we didn't know we were missing, we also never miss seeing a patient because it is easy to share a patient list with my partners, and we all know who has been seen and who needs to be seen. It's been wonderful."
Dr. R. Lin Cash, Texas Pulmonary & Critical Care Consultants
"I love pMDsoft. It's a great advantage over all the duplicative work we used to do. It also allows incredibly rapid billing. I have trialed a number of these programs at personal expense, and this is the best one I have used."
John Gotchall, MD, The Corvallis Clinic, Oregon
"Despite having a previous charge capture software, pMDsoft has sped up my charge capture and made it more efficient. I've lost no charges since I started using the software. Instant transmission to my biller allows charges to be posted faster and the information sent to the biller is quite complete. Referral lists and diagnosis lists are easily updated and configurable. Finally, tech support is always available and knowledgeable."
Bob dos Remedios, MD, Jackson Purchase Pulmonary, Kentucky
"Big step forward for our organization. Hard to believe we walked around with billing cards in the past."
Timothy Murray, MD, Pulmonary Clinics of Southern Michigan
"pMDsoft has allowed me to keep better track of my patients' billing, which has liberated time that I can now use for clinical concerns. Our office manager is now able to manage my billing so quickly and accurately as possibly eliminate the need for more full time employees."
Brian Dickover, MD, Maurice Ndukwu, PC, Indiana
"As the project manager for a large group of pulmonologists, I coordinated a back-to-back comparison of pMDsoft and another charge capture solution. The doctors loved pMDsoft - they didn't want to give their BlackBerries back at the end of the trial! Needless to say, we chose pMDsoft, and we've been extremely happy with it ever since."
Rudy Kreiter, Project Manager/IT, Idaho Pulmonary Associates
"I like the pMDsoft BlackBerry version because I can change things such as rounding physician without going to the website. The searches for referring physicians, diagnoses, and procedures seem faster. Adding patients and charges are a breeze as well. I recommend pMDsoft BlackBerry version highly."
Henry S. Cunningham, MD, Texas Pulmonary & Critical Care Consultants
"I've found the pMDsoft program to be easy to use and a rapid way to place charges in a very convenient format. It is a very easy way to share a working patient list with my colleagues. It makes coding so much easier."
Richard A. Claiborne, MD, The Wichita Clinic, Kansas
"I'm receiving unanimous support from our nine doctors since our pMDsoft charge capture implementation. Having spent 16 years working with physicians I can say unequivocally that 'unanimous support' for a new project is a rarity, especially one that requires some wholesale changes in 'the way we've always done it' and some degree of IT proficiency from the physicians."
Donald G. Knox, Practice Administrator, Pulmonary Clinics of Southern Michigan
"I have been extremely pleased with the iPhone software. I love the user interface - it is very intuitive and entering charges is a breeze! Having a mobile patient list with updates in real time has been our holy grail and we have finally found it!"
Madhu Kollipara, MD, Texas Pulmonary & Critical Care Consultants
"pMDsoft is incredibly intuitive to use. A lot of care goes into designing each new feature so that it doesn't require training to learn and it doesn't disrupt existing users - something I've rarely seen with other vendors. I wish this company would build an EMR too!"
Dr. Tom Lawrie, Sharp Healthcare, California
"pMDsoft was a godsend. Our doctors were spending an extremely long amount of time managing their census each day. Now they all share a census on pMDsoft, and it's so fast and easy. Once we started using it, we haven't looked back since. We love it!"
Sue Melito, Practice Manager, Urological Associates of Bridgeport, Connecticut
"I would never go back to handwritten sheets now that I've found software that's truly mobile, and actually faster to use. Consults entered on the Web site census by my staff appear automatically on my BlackBerry, saving me time, and once I've seen a patient, I only have to enter what changed the next time I see them."
Dr. Michael Rotman, Urological Consultants, New York
"pMDsoft is extremely user friendly. Their support team are very helpful. Questions are answered in a timely manner and problems are rectified quickly. pMDsoft saves our billing office lots of time and we are assured that our billing is accurate. I have never had any down time with pMDsoft. I love pMDsoft!"
Garnetta Peterson, Billing Office Manager, Midtown Urology, Georgia
"pMDsoft has made communication easier between physicians because we can share a census and leave sign off notes for each other. I also like having access to patients' information and visit histories all in one place. Before pMDsoft, we had to check off boxes and write charges on index cards and then turn them in to the biller. Now we put charges in pMDsoft and the biller just has to double check it is correct. The physicians and billers save a lot of time."
Dr. Sheldon Pike, Urological Consultants, New York
"The simple efficiency of the pMDsoft system on the BlackBerry platform is time saving and a pleasure to use. Great software support by pMDsoft."
Dr. Mitchell Yadven, MD, Urology Partners, Florida
"I've been using pMDsoft for Android and I really like it a lot. It was smooth and intuitive to learn. It's going great - I've had no problems rounding on my patients and doing my billing."
Dr. Chad Barnes, The Kidney and Hypertension Center, Ohio
"I used to do my billing at the end of the day and it was difficult to remember if I did a level 1, level 2 or level 3 followup when I'm seeing 28-30 patients per day. pMDsoft makes billing very easy because I can do it right after I see a patient. I'm already done with billing as I leave the patient's room."
Dr. David Leffler, Kidney and Hypertension Clinic of Alaska
"I love that I can filter down my pMDsoft census on my BlackBerry to show only the patients that I still need to see. If you're seeing 40 patients, it can be impossible to try to remember where you are on your rounds. But pMDsoft does this for me, and it has been an invaluable tool. We've been really, really pleased with the program."
Dr. James Tumlin, Nephrology Associates, Chattanooga, Tennessee
"pMDsoft has been a tremendous aid to the practice. I'm one of these 'old guys' who didn't want to do it, but now I'll be the first in line to say that I'm very happy with the program."
Dr. Steven Mischel, Nephrology Specialists, Indiana
"I just started using pMD, and this system is great. I see a lot of patients every day, and pMD makes it so easy to stay on top of my billing. I used to keep a log in a book, and it was a challenge to manage information for so many patients on paper. I love using the census list as a reference; I can rely on it to show me which patients have already been seen and how many patients need to be seen. I took an intensive Healthcare Finance class during my Nurse Practitioner training, and I know that accurate and timely billing is extremely important. With pMD, I can enter visit charges into my BlackBerry immediately and I'm done. pMD is amazing because it makes sending my visits in accurately, and right away, a simple process for me."
Autumn Schneider, NP, The Kidney and Hypertension Center, Ohio
"pMDsoft is a very straightforward tool, the only problem with pMDsoft is that you get addicted to your phone. It makes rounding on our patients easier and expedites billing. Having my list of patients in my hand helps me keep track of the 20-30 patients I see on a daily basis. Everyone in the practice is very busy so capturing charges at the point of service makes sure we don't miss any and our billers get charges immediately. My colleagues sign out patients in pMDsoft, so being on call is much smoother and saves me a lot of time."
Dr. Saud Butt, The Kidney and Hypertension Center, Ohio
"For our Nephrology practice, I can't imagine not having pMDsoft. If they tried to take it away from me I'd scream bloody murder. Nephrology is unique because we have to keep track of our patient visits across many hospitals and dialysis clinics, and our compensation is directly tied to how we manage our patient visits every month. Using pMDsoft, I can go behind my partners knowing exactly which patients need to be seen before the end of the month. We have over 1,500 patients on dialysis, and being able to pull up that roster knowing it is up to date in real time is an extremely powerful tool. The customer service is great; they are always quick to respond and very helpful. pMDsoft is a fantastic product!"
Dr. Ralph C. Atkinson, Nephrology Associates, Nashville, Tennessee
"pMDsoft is a far superior program that truly meets all my needs for patient tracking, complete demographic data, accurate coding, and flexible modification of data for billing and followup. It is well designed, easy to use and allows monitoring of all the patient data with summary tables and easy access. My coder said it precisely: "I love your new pMDsoft program! It cuts my time in half for billing and coding!"
The sales and support staff have been consistently efficient, responsive and are extremely informed and customer-oriented! Whether for solo or large group practice, it is a product and company that I recommend without hesitation, as it is far above all others I've used."
Dr. Terry D. Woodard, Premier Nephrology of Tyler, Texas
"I love pMDsoft! It's so convenient to have all of the billing sent to me efficiently through the computer, and I no longer have any issues reading physician handwriting. The software has been very easy to use for myself and the physicians. Our first month of dialysis billing went very smoothly!"
Debbie Brion, Biller, Dothan Hyptertension-Nephrology Associates, Alabama
"Our almost 50 providers at Southwest Kidney are using pMDsoft happily. The user interface is very user friendly and intuitive without protracted learning. The software is easily customizable to meet the unique and changing needs of our specialty, delivering new functionality to us regularly - for example, tracking visits with home dialysis patients. I've used other charge capture software in the past that slowed me down - in contrast, I love using pMDsoft on my BlackBerry. The software offers multi-platform support in the form of native BlackBerry, iPhone, and iPad apps in addition to traditional Web browser, catering to the personal preferences of our physicians."
Dr. Gurdev Singh, Southwest Kidney Institute, Arizona
"Thank you for your product. The time that it has saved me is quite significant and I often reflect on that. I believe the entire group has benefited. We also have had a significant drop in A/R days which we believe is a result of pMDsoft. Thanks again."
Dr. Steven L. Dumbauld, The Kidney and Hypertension Center, Ohio
"pMDsoft is incredibly easy to use, requiring almost no training due to its simple and logical functions that make finding diagnoses, referring physicians, and returning patients effortless. It has allowed us to track and bill our patients with incredible ease and efficiency, cutting our turnaround time on billing from weeks to days while eliminating the need for further billing personnel. The personnel at pMDsoft have been patient and helpful in getting us up and running as well as adapting the program to fit the needs of our specialty practice."
Dr. Ian Meyer, Mt. Auburn Nephrology, Ohio
"Our doctors are fans, and have said that pMDsoft is just as quick, if not quicker, than paper. I have been doing these types of implementations for about 20 years, and this was the easiest implementation I have ever done."
Tammy Bickimer, Head Administrator, Nephrology Associates, Nashville, Tennessee
"I round at 4 hospitals and 5 dialysis units. I used to carry charge cards for billing and would routinely miss 4-5 bills per week (especially when I came in late at night to admit another MD's patient). The pMDsoft charge capture has improved my charge capture rate tremendously, and my billing service noted an increase in billing by 10% since starting to use the software. Also, the billing service no longer calls to interpret my handwriting. The bills are going out daily, decreasing billing delays significantly. I like the program so much I am now using it for my office visits. Highly recommended."
Dr. Jeremy Gitomer, Kidney and Hypertension Clinic of Alaska
"pMDsoft has been very helpful for our inpatient rounding and dialysis patients. We no longer have to worry about losing cards and charges because it is all stored in pMDsoft and dynamically shared among the physicians and billing staff."
Dr. Olawale Osunsanya, Dothan Hypertension-Nephrology Associates, Alabama
"I like using pMDsoft on the iPad. The battery lasts for days, and there's more screen space so I can see more patients at a time. It's a plus to look at the encounter I'm working on side by side with the patient list."
Dr. Robin Estes, The Kidney and Hypertension Center, Ohio
"The interface is user friendly and intuitive. The program syncs reliably and has not crashed even once. Using both a BlackBerry and an iPad gives me lots of flexibility. I love that I can get my billing done on my BlackBerry by the time I have finished walking to my car in the parking lot. Whereas at facilities where we have a longer patient list, I like using my iPad as I can multitask like listening to music, while scrolling on a bigger, touch screen instead of trackball."
Dr. Vijay Kumar, Southwest Kidney Institute, Arizona
"When we get a consult for a patient that has never been seen before, we can put the patient's demographics directly into pMDsoft and the doctor can immediately see it on their phone, that's awesome. Before pMDsoft, doctors would bring in hand written charges and hospital facesheets with patients' information back to the office weekly, bi-weekly or monthly. With pMDsoft, doctors input charges and patient demographics at the point of service and we instantaneously have access to the information. We are now seeing an increase in revenue and an impact on A/R because we can bill claims daily.
Also, pMDsoft helps us manage our dialysis patients. When the doctor discharges a patient from the hospital back to the dialysis center, the patient is automatically moved from the hospital census to the dialysis center census. This keeps our censuses up to date and lets the doctors know who they need to see at the hospital and dialysis center."
Carol Lunceford, Practice Administrator, Renal Care Associates, Arizona
"pMDsoft has allowed us to have a much more efficient and expedited billing process and allows physicians in our group to follow hospital patient status in real time."
Dr. Jose Lavergne, Gastro Health, Florida
"I don't go home with pockets full of paper anymore. I don't have to carry around facesheets to write down charges or a rounding list to know what patients to see, everything is in my phone. Also, all of our billing is done the same day because the office has access to charges right away. pMDsoft helps guide patient care because all of my partners share a census list that is continuously updated with sign off notes. When my partner is called in to visit a patient, all they have to do is look at the sign off note on their phone to see what has been done and what the plan is."
Dr. Irteza B. Inayat, Gastroenterology Associates of Osceola, Florida
"This is a very slick app. I look at my list in the morning and instantly I know exactly who my partners saw last night and what was done. It's easy to learn, I no longer have any need for paper, nor do I ever want to go back. Now, when I go home, I don't have to worry about charges, I know I'm done."
Dr. Clark Harrison, Gastroenterology Consultants, Nevada
"pMDsoft has been a big help at our practice. Even some initial skeptics, who had tried other products, were quickly converted. From my point of view, pMDsoft has made an impact in 4 key ways.
1. We no longer have to worry about paper. Carrying my charges on a sheet of paper was always uncomfortable, like showing up to class unprepared for a test! Thanks to pMDsoft, I know my charges have reached my billers instantly.
2. Visit History: Being able to pull up details of previous patient encounters is incredibly helpful. I can see any previous encounter for a patient, regardless who saw him, and all relevant encounter details.
3. Sign out has been almost eliminated. Rather than calling my partners and having to deal with missed calls, and missed call backs, we can leave notes about patients-available immediately, right from the phone. This probably saves me a 10-15 minutes every Friday. It may not seem like a lot, but if you add that up, over a year, it can approach 8-12 hours-at least a full work day (and that doesn't include time lost trying to reach the other party).
4. Scheduling: I can see all patient appointments and enter charges for them, right on my phone. Sure this can be done at a computer with a lot of systems, but being able to glance at your phone on Sunday night, and knowing exactly what's on the calendar for Monday is incredibly convenient."
Dr. Pierce Dotherow, Gastrointestinal Associates, P.A., Mississippi
"pMDsoft is a great program that is straight forward and easy to use. I have used 2 other programs for rounding and charge capture, and I have demoed several others. pMDsoft is the first program I have encountered that delivers across the 3 major phone platforms (Blackberry, iPhone and Android) and does exactly what I want it to do.
Unlike the other programs that were cumbersome to use and slowed down my rounding on patients, pMDsoft is quick and simple to use on a daily basis. It actually makes my rounding faster and more efficient. Other programs required me to go into a sync mode to sync with the server. Frequently the sync would give me an error. In some cases this would tie me up for 3-5 minutes, unable to use my phone. With pMDsoft the syncing goes on in the background every few minutes. You don't have to do anything to sync. When my office staff add a new patient to my list on their computer, the patient shows up on my iPhone screen in less than a minute! Other programs required multiple taps on the phone to find a diagnosis or to enter a charge. The search function for diagnoses and charges on pMDsoft works perfectly. The databases can be customized to your specialty. I simply type a few letters of the diagnoses or procedure, tap on the correct one from the list and then tap done. It is all very intuitive.
Support with the program has been superb! The company takes care of customizing databases quickly and even has a phone and email link to them built right into the program! I have not had any problems with pMDsoft, and in fact, it has exceeded my expectations!"
Dr. Ronald Kotfila, Gastrointestinal Associates, P.A., Mississippi
"pMDsoft is a user friendly billing program. It's super easy to use, especially on the iPad!"
Dr. Darren Kastin, Suburban GI, IL
"pMDsoft is fantastic. Customer service is easily accessible and supportive for technical questions. All the physicians I've talked to at Regional Physician Services love it - you push a few buttons on your iPhone and your billing's done. It's like a dream."
Dr. Kristin Robie, Regional Physician Services, New York
"pMDsoft for the BlackBerry was fast to install and easy to learn - I love it!"
Dr. Jahanzeb Chaudhry, MD, Jahanzeb Chaudhry M.D., PLLC, New York
"One of the biggest things, for me, is the ability to bill as I go. At the end of the day, I know how many visits I've input, it expedites my entire workflow, and I'm aware of my billing at all times with little effort. From a patient care perspective, pMDsoft has also been a big help. If I get a call from a nursing home at night, all I have to do is look up the patient's visit history. It's like carrying around every patient's "mini-chart", all the time. I love your software, I would be miserable without it!"
Lorraine Gaddis, NP, Bolton Family Clinic, Mississippi
"The system eliminates the need for unnecessary paperwork and has increased charge capture by 5%, resulting in over $200,000 in found revenue. In addition the system supported a reduction in billing errors, the elimination of billing paperwork and helped facilitate a shift from weekly to daily billing, all of which has improved cash flow."
Mike Quilty, President & CEO, Matrix Management Services, New York
Today, pMDsoft meets the needs of mobile physicians in many different specialty areas.
Pediatrics
"We are very happy, and everybody loves pMDsoft. It has decreased the time that we have to spend on billing, and we have a lot more visibility into what we are doing."
Dr. Mara E. Nitu, IU Health Pediatric Pulmonology and Critical Care, Indiana
Oncology
"pMDsoft is extremely user friendly and perfectly reliable - it's an excellent program. Even though cellular access in the hospital isn't consistent, I can always use pMDsoft to enter my charges at any time. When I leave the hospital the charges are transmitted to my billing office when I regain cell phone access.
This is a little advantage of mobile charge capture: I've got a closet full of great shirts without pockets - I could never wear them on rounds because I needed the chest pocket for my 3x5 billing cards. Now that I'm on pMDsoft, I can wear all my nice shirts that have no pocket."
Dr. Richard K. Rosenberg, Arizona Oncology
Internal Medicine
"pMDsoft is a great tool - highly recommended if you're a busy internal medicine doctor like me!"
Dr. Adebola Olatunji, Ft. Worth Internal Medicine, Texas
Surgery
"From the minute I contacted pMDsoft to learn more about their product, I felt immediately valued - and I wasn't even a customer yet! Their charge capture solution has saved our billing office a great deal of time and our cash flow has increased dramatically! Our doctors love this product and would never go back to paper billing. What really makes this fantastic product even better is the support staff at pMDsoft. To say their team offers exceptional customer service is an understatement! They truly make you feel important and do anything they can to help improve your experience with pMDsoft. I recommend this product any chance I get! Thanks Luis and Siavosh for always exceeding my expectations!"
Darlene Merrill, Practice Manager, Florida Wound Care Doctors
"pMDsoft has been very responsive to my needs and suggestions. With their software I've been able to get my billing turned in before I even talk to the family, and it gives me a fast reference at a glance to see when I did that operation."
Dr. Matthew Pompeo, General Surgeon, Wound Specialist, Texas
Infectious Disease
"I have been a pMD user for a while, and I have been entering my charges on the website at home because I have an Android phone. I thought the pMD website was easy to use, but sometimes it was difficult to remember information for all my visits at the end of the day, especially with my kid crawling across my lap. I was looking forward to the release of the Android version of pMD. The Android application is very easy to use, and I haven't had any problems. Now I can enter charges as I round, which is a lot more convenient, so I'm done with my billing before I get home."
Dr. Sukrut Dwivedi, ID Care, New Jersey
"We used to use another charge capture system, and it took a lot of time to input patient information, then we had to wait for the spinning wheel, it would go on for a while. Then when entering charges it would do the same, at least 30 seconds just waiting between each charge! It would take hours to do billing, it became a question of when did I want to waste my time, so charges were never recorded at the point of encounter.
pMDsoft is unbelievable, just awesome. The database is incredible, it takes a couple of clicks to find existing patients, and very little extra effort to create a brand new record. Seeing an archived history of previous patient visits is very helpful. pMDsoft is so much faster, there is no waiting; it's so easy I can enter visits in seconds!
As a result of pMDsoft being so fast and intuitive, we can and do use it in realtime."
Dr. Richard Goodman, Infectious Diseases Consultants of Cincinnati, Ohio
"My practice was using a competitor's product, which we had all grown accustomed to using. When we saw another practice using pMDsoft and how fast it was, we took a closer look. I have been using pMDsoft for a few weeks now and it saves me about 1-2 minutes per patient over the previous system. I see about 30 patients per day, so I'm saving between 30 minutes and 1 hour per day. In the long run, pMDsoft is giving me back weeks of time - I'll happily take it!
I was a proficient user of the competing product, even connecting via wi-fi to speed things along, so I imagine my partners are seeing even more time savings."
Dr. Stephen Blatt, Infectious Diseases Consultants of Cincinnati, Ohio
"pMDsoft makes it easy for me to update patient information. The software is dependable and very user-friendly to manage. Their service is excellent - they're the most courteous group of people to work with!"
Brenda Allen, Office Manager, Tarrant County Infectious Disease Associates, Texas
Neurology
"I was losing $$$ on charges because I couldn't keep up. We used a really cumbersome system for charges. I would get busy and my stack of index cards would pile up and I didn't know if I had kept them up to date. With pMDsoft, I enter my charges right away and can keep track of who I need to see. I love that it is sent directly to my staff. I tried some other systems and it was very difficult to retrieve the charges. Not so with pMDsoft. There have been no glitches getting the information. My staff loves having the correct ICD codes as well. It has made their life much easier. Wish I would have found pMDsoft sooner!"
Dr. Michele Wood, Metropolitan Neurology, Missouri
Podiatry
"Being an early adopter of pMDsoft on the iPad has been fun because the developers have listened to my feedback and have already made some changes that I suggested to improve the software."
Dr. Fred E. Huss, Suburban Podiatry Group, Illinois
Psychology
"I really like using pMDsoft for the BlackBerry for my office billing! It's fantastic that I have an up-to-date schedule with me wherever I'm at, and I can enter charges easily throughout my day. pMDsoft's support has been wonderfully attentive, not only regarding their software but also with the transition to BlackBerry."
Dr. Dessye-Dee Clark, Sound View Counseling, Montana
If you don't see a testimonial that pertains to your specific practice area, please check back soon as we add new content to our website on a regular basis. In the meantime, we encourage you to read testimonials from other specialties to learn how pMDsoft could benefit your practice.
"I'm very pleased with pMDsoft - it's a great product. It continues to work and work and work, and I just love products like that. I never have to touch it. The service level is great and I'm enjoying working with you guys."
Tim Miller, IT Manager, Cardiology Associates of Jonesboro, Arkansas
"After my first round of billing with pMD, all I have to say is AWESOME!. What normally would have taken me a good 5-6 solid hours of compiling information, coding and organizing it to prepare for charge entry, was done in just under 45 minutes. Needless to say, I'm absolutely thrilled. All my billing is currently up to date, and I don't have a knee-high pile of paper work sitting next to me! I can't imagine billing without pMD!"
Pauline Margetson, Genesys Heart Institute, Michigan
"The pMDsoft implementation was by far the easiest, fastest, and most successful implementation that I have ever been part of. It also provided the best and quickest end user adoption I have personally seen with a software application. pMD has had an immediate and significant positive impact on our practice. I can't imagine how we would even begin to prepare our physicians for ICD-10 without it. We have been able to reallocate our biller's time to do more important projects. The whole process and team was incredible, and it was especially helpful to have Siavosh, one of the senior developers, on-site at the training to help with the setup and immediate resolution of some issues that came up."
Kathi Potts, Business Office Manager, Nephrology Associates, Chattanooga, Tennessee
"I like this program very much. I save about half the time I used to spend on administrative, non-value added tasks! I no longer have to chase providers for their charges, they are capturing charges at the point of care, and they're choosing the correct ICDs and CPTs! The doctors like pMDsoft because the software is user-friendly, and they don't have to carry around cards."
Lino Carrasco, Office Manager, Arizona Oncology
"From our office staff and billing department, to our providers, pMDsoft has improved every aspect of our billing process. It's easy, efficient, paperless...AMAZING! The support team is outstanding, the program is innovative and always improving. Makes it easy to forget what our process was like before pMD saved the day!!"
Dawn Lowe, Department Coordinator: Long Term Care, The Cleveland Clinic, Ohio
"We have had nothing but positive comments about pMDsoft from all of the physicians, so we are really happy with the software and we thank you for all your good work with the set-up, support and training that was provided."
Loretto Gonzalez, CFO, Foothill Cardiology, California
"The customer support is outstanding. It's some of the best in the business."
Arthur Smoot, Computer Operations Manager, The Corvallis Clinic, Oregon
"It is very easy to manage our Hospitalist and Surgery groups' charge capture with pMDsoft. Physicians used to turn in their hand written notes and charges on a billing sheet a month after the visit. With pMDsoft, I immediately get a clean, easy to read report with the visit charges so I am no longer a month behind. Also, I can easily let doctors know if they need to make any changes to codes by leaving a note in pMDsoft. We are all very, very, very happy with the system!"
Meredith Stahl, Physician Billing Manager, Peconic Bay Medical Center, New York
"pMDsoft recognizes that not all physician based practices work the same way. This is true for our practice since our physicians would work off location from our business office. pMDsoft was able to modify their charge capture system into an effective, easy to use tool for our organization. pMDsoft has not only streamlined our billing procedure; they have also significantly reduced the delay time of billing data from our physician to our billing office.
pMDsoft staff were not just there to help us during the training and implementation process, they were also there any time we had a question, needed an issue resolved, or had a suggestion for adapting to their system. The staff is knowledgeable, friendly and always willing to make pMDsoft work for your practice needs."
Katherine Buchanio, Billing Manager, Florida Wound Care Doctors
"I want to pass on to you how impressed I am with your staff's willingness to work directly with our physicians and incorporate their input. This is exactly the type of responsiveness they crave from our other major partners... such as our EMR vendor... and do not receive. Your product and service delivery appear to be top drawer."
Rod Aust, HIPAA Security Officer, The Corvallis Clinic, Oregon
"pMDsoft has been very responsive to our needs and the needs of our client. They quickly integrated with our billing software and also with the facility software that is a crucial part of our client's practice. All of the adjustments, changes and additions were provided at no additional charge to our client, which is a rarity in our industry. The staff at pMDsoft is readily available to answer any questions and very responsive to our needs and that of our client. They shared their experience and knowledge which enable our team to make logical and efficient adjustments. Everyone has been very friendly and continue to be an important member of our team."
Carole Jungkurth, Vice President, Practice Plus Solutions, Inc., California
"I love pMDsoft! I am able to close out every month a few days faster than I could before. Prior to pMDsoft, I always had to remind our physicians to bring their billing sheets in and track physicians down at the end of the month. With pMDsoft, I don't have to wait a couple days or weeks for the doctors to bring in hand written billing sheets, I get charges immediately. Before pMDsoft, I received billing sheets after a patient was discharged and if I needed medical records to conduct an audit, I would have to wait two or more weeks for the hospital to send them. With pMDsoft, I am following the patient's charges in real time so I know the patient is still in the hospital and can have the doctor fax me the medical records that day. Also, I can see if a patient is missing charges easily because I have access to all of the patient's charges for the entire hospital stay in one screen.
Many of our patients will visit the clinic and then later be admitted to the hospital in the same day. If I didn't get both E&M charges before I submitted the bill, I was unable to combine the time spent with patients to bill a code with higher reimbursement. Then we would have to submit a corrected claim to the insurance company which is such a battle. With pMDsoft, I can easily combine the E&M codes to bill a code with a higher reimbursement and don't have to go through the hassle of sending in corrected claims.
pMDsoft makes communicating with physicians so much easier. If I need additional information or have a question about a charge, I can send the charge directly back to the provider and they can send it to me with the revisions. With paper, I would have to call or email them about it."
Alicia Gongora, Pediatrix Medical Group, California
"I appreciate the staff being so accommodating regarding our suggestions on time saving processes and their help on making the appropriate changes happen. I LOVE pMDsoft! It has made everything transparent, it is like having a GPS on each provider."
Becky Christain, CEO, Sleep Analysts, Missouri
"pMDsoft rolled their mobile software out to our more than 30 providers quickly and thoroughly. We were shocked at how rapidly pMDsoft implemented a billing interface with Misys Tiger. It was live one week after the project began! As a result, pMDsoft has improved our revenue significantly without adding back-office overhead. I use pMDsoft's Web site to get my job done when I'm out of the office, so pending claims don't pile up when I'm out sick or on vacation."
JoAnne Wilson, Billing Manager, The Kidney and Hypertension Center, Ohio
"pMDsoft has facilitated our goal to have a paperless environment. Before pMDsoft, our billing Dept did not look forward to their morning routine. We would download and print all charges submitted by our 21 physicians from a designated web site. pMDsoft has made that process so much easier. What used to take 45 minutes, presently takes 2 minutes. Their Web site is always up and running. Our billing Dept is happy and the work shows it. Here are their comments.
Kenya: pMDsoft has made it easier for the staff to detect instantaneously if there are physicians missing charges. The homepage displays clearly what physicians has entered and approved charges. This process has cut the staff time in half we no longer have list and sheets of paper to compare to figure out who worked and who did not. It is very user friendly and with all the information displayed through out the program, less human errors occur.
Carmela: I find pMDsoft to be very user friendly. When putting charges in, the easy to follow format makes it a breeze to enter charges into our system.
Reggie: I like the ease of maneuvering in the system to see the charges and printing them out. Also I like very much the referring physicians look up. The patient history is an excellent tool when you may need to look up a patient.
Dorota: Good things about pMDsoft include ready to enter ICD-9 codes, easy to read and follow up on charges, can bill by facility or by physician, NPI is attached to the referring physician, and can reject wrong CPT code.
Shakira: I feel that since we have been using pMDsoft, our charges are easier to enter; timeliness is accomplished because the diagnoses are already there along with the charges.
Raquel: What I like about pMDsoft is that it's less coding and we have more time to put in charges."
Wanda Torres, Director of Physician Billing, ID Care, Inc., New Jersey
"We greatly appreciate pMDsoft and what it has done for our office. It has made our medical coding and billing so much easier. The physicians are able to relay information to me in detail on each patient, quickly and efficiently. They love it, and I love it. What a wonderful product. We couldn't be happier!"
Sandy Sullivan, Medical Coder, Texas Pulmonary Consultants
"pMDsoft has provided unparalleled value and responsiveness. Their solution easily accommodated the needs of our specialists, from cardiologists to hospitalists to intensivists, and in every case their flexibility saved us time and money. We're always looking for cutting edge solutions and pMDsoft has delivered at every step of the way. Using their software is a breeze — we've never run afoul of serious problems, and they're quick to respond when we need new features."
Michael Fagan, Vice President of Finance / CFO, Huntington Hospital, New York
"WE LOVE IT!!!!!"
Nichole Wemhoff, Compliance/Coding Coordinator, Idaho Pulmonary Associates
"We at Pikes Peak Cardiology would like to express what a great addition pMDsoft Charge Capture Software has been. pMDsoft is fast and easy for the doctors to use - it has streamlined the charge entry process and saved so much time for our Providers and for our billing department. In a 16 provider office we have been able to decrease our staff by 1 FTE. All the other software products we tried before were so clunky, but the doctors picked up on this quickly. It is easy to use, has cut down on unnecessary paperwork and has increased our ability to track charges in a very efficient manner. In an era of lower expectations, your support staff have excelled and given us great customer service. pMDsoft is fantastic and we would not hesitate to recommend your company and product to others. Now that we have it, we couldn't live without it. Thanks again for offering such a superb product with excellent results."
Cindy Holdt, CFO, Pikes Peak Cardiology, Colorado
"We started out using pMDsoft for one thing - hospital charge capture - but we keep discovering more ways that it can benefit us. For example, we received our PQRI funds earlier this month and it more than paid for a year's subscription to pMDsoft for the group. We could not have done it without the help of pMDsoft. The software was able to help me identify the patients who fit the criteria I needed for the chart audit performed in January, 2011. We participated via registry in 2010 (it was the only way we could participate) and pMDsoft was the only way that I could pull the patient lists. This alone would have made pMDsoft a very good investment for our company.
Going forward, pMDsoft's on-the-fly PQRI support is incredible - it's by far the easiest way to participate that I have experienced. The system automatically prompts our physicians when an appropriate patient scenario is encountered and we can easily capture the correct code every time for claims submission. I'm so excited that we can use it for PQRI in addition to our hospital charge capture and outpatient appointment scheduling. It's a win-win!
Even beyond charge capture, office scheduling, and PQRI, we continue to find new uses for pMDsoft. We have a relationship with The Christ Hospital in which we identify patients with certain diagnoses as candidates for research. Instead of reading through hundreds of charts, we have been able to use pMDsoft's reporting capabilities to find these patients quickly.
In my book, this software rules!"
Marilyn J. Orr, Administrator, Tri-State Pulmonary Associates, Ohio
"I recently did a hospital billing audit and I am very happy to report that we have nearly captured 100% of all charges. It's also helped us track down the sources of the remaining missed physician charges . I Love pMDsoft!!!! It makes Foothill Cardiology's Central Business Office more efficient."
Jean Ortega, CCAM, Foothill Cardiology, California
